YASMIN ELGEZAWY

YASMIN ELGEZAWY

CPHQ-Certified Dentist | Healthcare Quality & Patient Safety

Abu Dhabi - UAE

Profile summary

CPHQ-Certified Dentist | Healthcare Quality & Patient Safety professional with over 7 years of healthcare quality, patient safety, and Dental clinical operations experience across Egypt and the GCC. Skilled in clinical audit, incident reporting, risk registers, and KPI monitoring to support accreditation and regulatory standards. Aligns clinical workflows and staff coordination with internal review procedures and safety protocols.

Career highlights

Clinical Quality and Safety: Shaped clinical workflow strategies and directed patient safety initiatives while monitoring compliance across dental practice operations.

Healthcare Quality Certification: Earned the Certified Professional in Healthcare Quality credential from the National Association for Healthcare Quality.

Clinical Operations and Documentation: Maintained accurate patient records, treatment documentation, and consent forms while directing clinical operations across healthcare centers.

Key skills

ProfessionalPatient Safety Hospital Rounds & Tracers Clinical Audit Departmental Coordination Incident Reporting RCA & CAPA Risk Registers KPI Monitoring JAWDA Awareness Accreditation Readiness Documentation Compliance Infection Prevention Healthcare Data Analysis Microsoft Excel KPI tracking pivot tables dashboards basic analysis Microsoft PowerPoint quality reports training presentations Microsoft Word policies SOPs reports audit documentation trend review audit result analysis

Professional experience

Quality & Patient Safety ObserverJun 2026 - Jul 2026
Burjeel HospitalAbu Dhabi, UAE

Directed departmental observation initiatives within the hospital quality department, engaging directly with operational teams, accreditation standards, and regulatory processes to examine patient safety frameworks and risk management practices.

  • Examined hospital audits and post audit debriefs, focusing on checklist use, evidence review, finding identification, CAPA responsibilities, and follow up processes.
  • Analyzed departmental risk registers and proposed additional risk events and controls across clinical and support departments.
  • Monitored JAWDA indicators, KPI benchmarking, departmental data submission, and CAPA initiation for out of target performance.
  • Evaluated hospital policies, quality standards, committees, incident reporting, accreditation readiness, and collaboration between quality and operational departments.
Deputy Head of Dental Clinic | Quality & Patient Safety FocusJan 2023 - Jan 2024
Tora medical centreCairo

Reported directly to executive leadership, overseeing daily clinical operations and staff coordination. Shaped clinical workflow strategies and directed patient safety initiatives, aligning staff with internal review procedures across the practice.

  • Developed and updated standard operating procedures covering patient safety, infection prevention, clinical documentation, and workflow processes.
  • Reviewed clinical records and followed up documentation gaps with dental staff.
  • Participated in internal reviews, incident follow-up, and corrective-action implementation.
General DentistJan 2014 - Jan 2024
Ministry of Health – Primary Healthcare CentersEgypt

Managed clinical operations across primary healthcare centers, directing patient care delivery while overseeing infection prevention protocols, safety requirements, and clinical documentation standards between 2014 and 2024.

  • Maintained accurate patient records, treatment documentation, consent forms, medication history, and follow up plans.
  • Executed clinical reviews, sterilization monitoring, facility inspections, and documentation audits.
  • Coordinated with multidisciplinary teams to support patient flow, appointment scheduling, and continuity of care.
Dental InternJan 2013 - Jan 2014
Al-Mahalla General Hospital, Mansoura University, Tanta University, Arish UniversityEgypt

Managed patient care workflows and treatment delivery across hospital and university dental settings during academic training rotations.

  • Maintained clinical documentation while adhering to established protocols for infection prevention, sterilization, triage, and patient safety procedures.

Education

Bachelor of Dental Medicine & Surgery (BDS)Jan 2013 - Jan 2013
Sinai University
  • Egypt

Certifications

Certified Professional in Healthcare Quality - CPHQNational Association for Healthcare Quality (NAHQ)
Data Analytics in Lean Six SigmaUniversity of Amsterdam - Coursera2026-02-01T00:00:00.000Z
Patient Safety I & IIJohns Hopkins University - Coursera2025-12-01T00:00:00.000Z
Issuer: National Association for Healthcare Quality (NAHQ)NAHQ

Languages

Arabic · Native

English · Fluent